Decision May Pave Way for More Stringent FLSA Collective Action Certification Standard

In a decision that may significantly impact certification and decertification decisions in FLSA collective actions, a three-judge panel of the Seventh Circuit Court of Appeals upheld the decertification of a Rule 23 class and FLSA collective action, essentially applying the standards set forth by the U.S. Supreme Court in Dukes v. Wal-Mart to an FLSA collective action.

In Espenscheid v. DirectSat USA, 2013 U.S. App. LEXIS 2409 (7th Cir. Feb. 4, 2013), Judge Posner, writing for the panel, expressly stated that "despite the difference between a collective action and a class action and the absence from the collective-action section of the Fair Labor Standards Act the kind of detailed procedural provisions found in Rule 23, there isn't a good reason to have different standards for the certification of the two different types of action. . . ." Noting that simplification is favored in the law and that one of the intentions of both FLSA collective actions and Rule 23 class actions is to promote efficiency, the court concluded that "we can, with no distortion in our analysis, treat the entire set of suits before us as if it were a single class action."

To learn more about the decision, please see Littler's ASAP, New Seventh Circuit Decision May Pave the Way for More Stringent Certification Standards in FLSA Collective Actions, by Laurent Badoux, Adam Wit, and Kathryn Siegel.

Good News from the Eastern District of New York for Class Action Waivers

By Edward Berbarie and Henry Lederman

Last week, the U.S. District Court for the Eastern District of New York upheld a class action waiver in an employment arbitration agreement, sending the plaintiffs’ FLSA collective action claims to arbitration on an individualized basis. The plaintiffs, former sales representatives for United HealthCare, claimed that the class action waiver was unenforceable for several reasons. First, the plaintiffs claimed that participating in a collective action under the FLSA is a statutory right that cannot be waived. The court disagreed, finding that nothing in the FLSA or its legislative history establishes that the right to participate in a collective action is a non-waivable right. To the contrary, the court reasoned that because an employee is required to file a consent form in order to participate in a collective action under the FLSA, an employee certainly has the power to waive their participation in such an action. The plaintiffs next attempted to rely upon the Second Circuit’s opinion in In re American Express Merchants’ Litigation, 667 F.3d 204 (2d Cir. 2012), which found a class action waiver to be unenforceable because the practical effect of enforcing the waiver in that case would have precluded the plaintiffs from bringing their claims. The court also rejected this argument, noting that the Second Circuit made clear that class action waivers are not per se unenforceable, and finding that the plaintiffs in this case failed to show that arbitrating their FLSA claims on an individual basis would have been cost prohibitive. Lastly, the court rejected the plaintiffs’ argument, under the NLRB’s D.R. Horton decision, that class action waivers violate employees’ rights to engage in concerted activity. The court instead agreed with the Eighth Circuit’s recent decision in Owen v. Bristol Care, Inc., 702 F.3d 1050 (8th Cir. Jan. 7, 2013), which rejected the NLRB’s rationale in D.R. Horton and held that class waivers are enforceable in relation to claims brought under the FLSA.

Photo credit: Logan Simmons

Court Denies Class Certification of Home Health Clinicians' Misclassification Claims

In Rindfleisch v. Gentiva Health Services, Inc., five former home healthcare clinicians brought claims on behalf of a class of thousands of registered nurses, physical therapists, and occupational therapists for alleged overtime violations, asserting they were misclassified as exempt employees and therefore denied overtime compensation for hours worked over 40 in a workweek. A federal district court recently denied class certification of the plaintiffs’ state law misclassification claims, finding the claims were too individualized and that proceeding as a class action would render the case unmanageable. To learn more about the decision, please continue reading at Littler’s Healthcare Employment Counsel.

Illinois Federal Court Decertifies Automatic Meal-Break Deduction Class Action

Courts are continuing to reject class and collective actions asserting claims against hospitals for automatic meal-break deductions. Most recently, in Camilotes v. Resurrection Health Care Corporation, a federal district court in Illinois decertified an FLSA collective action and denied certification of a state law class action asserting such claims. This case, and others like it that have denied certification or granted decertification in automatic meal-break deduction cases, provide guidance on steps that healthcare employers can take to reduce the risk of class actions in these types of cases. To learn more about the decision, please continue reading at Littler's Healthcare Employment Counsel.

California Superior Court Validates Piece-Rate Pay For Drivers That Covers Both Driving And Non-Driving Duties

By Richard Rahm and Angela Rafoth

In a significant victory for trucking companies operating in California, a superior court judge decertified a class of California truck drivers who challenged the legality of compensating drivers on a “combined” piece rate that covers both driving and non-driving duties, when compensation for the “piece” is based generally on the number of miles driven. The decertification order in Carson v. Knight Transportation is particularly significant not only because it is the first state-court order addressing the legality of a combined piece rate, but also because three federal courts in the Northern and Central Districts of California concluded that such a combined piece rate runs afoul of California’s law prohibiting the “averaging” of hours worked.

The plaintiffs made two arguments against decertification, which were both rejected by the Superior Court. First, the plaintiffs argued that based on Cardenas v. McLain FoodServices, Inc., 796 F. Supp. 2d 1246 (C.D. Cal. 2011), a combined piece rate that covers both driving and non-driving activities is illegal. In its May 8, 2012 ruling, the Superior Court rejected the Cardenas decision, finding its reasoning “to be circular” because the district court simply assumed that a piece-rate contract that calculates compensation based on mileage does not cover non-driving work. Because the Superior Court found that such a combined piece rate was not “illegal on its face,” the Court held that Plaintiffs’ claims were essentially contractual.

Second, the plaintiffs argued that even if the claims were contractual, the terms of the contract were ambiguous and therefore there was no contract providing that the piece rate covered non-driving work. Thus, the plaintiffs claimed, they were owed payment for non-driving work. In its ruling on August 30, 2012, the Superior Court found the argument illogical. If there was a lack of mutual agreement, then there would be “no contract at all,” and if there was no contract at all, the plaintiffs could not have a contractual claim. Thus, their only claim could be that they were paid less than minimum wage. But, the court stated, “[t]here is no way to determine whether any driver was not paid at least minimum wage without an individual inquiry into each trip and/or day.” Accordingly, The Superior Court found the case inappropriate for class action treatment and decertified the class.

To learn more about the decision, please see Littler's ASAP, California Court Validates Piece-Rate Pay for Drivers, by Richard Rahm and Angela Rafoth.

California Appellate Court Overturns $15 Million Overtime Class Action Judgment

In Duran v. U.S. Bank National Association, the California Court of Appeal, First Appellate District, overturned a $15 million judgment against U.S. Bank ("USB") entered in a case tried before Alameda County Superior Court Judge Robert Freedman. In its lengthy and very detailed opinion, the court shredded all the major trial management and evidentiary rulings made by the trial court, holding that its use of flawed statistical evidence and refusal to admit relevant testimony in support of USB's defense of exempt status denied USB its right to due process. In the first California appellate decision to apply the U.S. Supreme Court's 2011 Wal-Mart Stores v. Dukes decision, the court determined that the trial management plan was a fatally flawed exercise in "Trial by Formula." As a final repudiation of the trial court's rulings, the Duran court also ruled that the class should be decertified. To learn more about the decision and its potential implications for employers, please continue reading Littler's ASAP, "Trial by Formula" Rejected and $15M Overtime Judgment Overturned, by Diane Kimberlin.

Court Finds One Plaintiff Not Owed Reporting Time or Split Shift Pay For Scheduled Meetings and Finds Second Plaintiff Waived Claims - But Employer Denied Award of Fees!

By Brian Dixon

In Aleman v. Airtouch Cellular, a California Court of Appeal ruled on December 21, 2011 that one class representative was not entitled to additional reporting pay or split shift premiums and a second class representative could not pursue such claims because she had signed a release in exchange for enhanced severance compensation. The court did, however, reverse the award of attorneys’ fees to the employer.

The first class representative was scheduled for store meetings which occurred once or twice a month before the store opened. The meetings were scheduled at least four days in advance and were scheduled to be an hour to an hour-and-a-half in length. The class representative always worked for at least one half of the meeting time.

The first class representative sought reporting time pay under the provision of the California Wage Orders that states: “Every work day an employee is required to report for work and does report but is not put to work or is furnished less than half said employee’s usual or scheduled day’s work, the employee shall be paid for half the usual or scheduled day’s work, but in no event for less than two (2) hours nor more than four (4) hours, at the employee’s regular rate of pay, which shall not be less than the minimum wage.”

The court concluded that, inasmuch as all of the meetings were scheduled at least four days in advance, and inasmuch as the class representative was paid for at least half of each scheduled meeting, no obligation to provide reporting pay was triggered. In the court’s opinion, no reference to the duration of the plaintiff’s usual day’s work day was appropriate inasmuch as all of the meetings were scheduled. Had the plaintiff been called in without any advance notice on a vacation day, reference to the usual day’s work might have been relevant.

The court applied a straightforward reading of the split shift premium formula to deny the first class representative additional wages. A split shift is any two work periods separated by non-working, non-paid periods other than bona fide meal or rest periods. The split shift premium formula calls for calculating whether any premium is due by adding one hour to the number of hours actually worked in the day, and multiplying the total hours by the minimum wage. That result would be subtracted from the employee’s wages for the day and any difference would then be due as a split shift premium. Inasmuch as the first class representative’s wage rate was substantially in excess of the minimum wage, the split shift formula did not result in additional wages being due. The court rejected the first class representative’s argument that the split shit premium should always result in an additional hour of pay, because the Wage Orders are clear and specific as to the appropriate wage rate reference.

The court found that the second class representative was not entitled to pursue her claims for reporting pay and split shift premiums because the employee had signed a release of claims in exchange for enhanced severance benefits. The court found that there was a bona fide dispute as to the plaintiff’s entitlement to any additional wages and, where such a dispute exists, an otherwise enforceable settlement agreement would not be invalid.

Finally, the court reversed the award of attorneys’ fees in favor of the employer. The court noted that section 1194 of the Labor Code provided for fees only to a prevailing plaintiff where the plaintiff’s claims concerned minimum wage or overtime. The court had no doubt that a claim for a split shift premium, which is calculated in relation to the minimum wage, was a minimum wage claim. Given the inter-related nature of the split shift and reporting pay obligations, the court concluded that a claim for reporting pay should also be considered to be a minimum wage-type claim. As fees could only be awarded to the prevailing plaintiff with respect to such minimum wage claims, no fees could be awarded to the defendant employer.

Photo credit: Pertusinas

Class Certification Denied for Security Guards' Rest Break and Wage Statement Claims

In the wave of class litigation flooding the courts in California claiming rest breaks were not permitted, one court recently denied class certification based on a common sense conclusion that the experience of a handful of guards could not be assumed to be the experience of thousands.

In a recent case, Temple v. Guardsmark LLC, two security guards sought penalties on behalf of a class of thousands of guards based on their employer’s alleged failure to provide “off-duty” rest periods and accurate wage statements.

The guards worked “solo” at various client sites and thus had no one to relieve them from duty for breaks. They alleged company policies prohibited them from leaving their posts to take ten minute rest periods, and they supported their motion for class certification with sworn declarations from fourteen guards saying they took no breaks. Defendant Guardsmark countered with 96 sworn guard declarations, each attesting to having regularly taken rest breaks, spending the time engaged in a wide variety of personal activities.

Faced with the dueling declarations, the question before the court was not whether Guardsmark in fact failed to legally provide rest periods, but whether the two security guards who sought to be class representatives could offer common evidence to prove that thousands of guards in fact were illegally denied rest breaks without trying the claims of each guard one-by-one. The court found that the guards had not shown they could resolve these claims based on “common proof.” The evidence instead suggested that many guards—at least the 96 who supported their employer—did in fact take rest breaks, and even the evidence offered by plaintiffs raised questions such as whether idiosyncratic directions of a lone wolf supervisor rather than a common company-wide policy was the reason for some employees being deprived of rest breaks.

The guards’ wage statement claim fared no better but for a different reason. The crux of this claim was that the wage statements did not specify how many hours guards worked beyond twelve hours in a day at “double time” or the wage paid at double time rates. For this alleged violation of the Labor Code, the guards sought civil penalties under California’s Private Attorney General Act (PAGA), which allows a single employee to seek penalties on behalf of all “aggrieved employees” for Labor Code violations. But to pursue such a claim in court, PAGA requires an employee to jump through a procedural hoop—pre-suit notification to the California Labor Workforce Development Agency (LWDA) of his or her claim. The plaintiff guard here had notified the LWDA of his rest break allegation, but he failed to mention any violation of the law requiring accurate wage statements. Having failed to jump through this hoop, the judge found that the plaintiff was not able to pursue this claim on a class basis, obviating the need for any analysis of the class certification request.

Rest break class actions have been among the most difficult to certify, and this case is yet another example of the individualized questions that arise when considering how and why some employees do not take rest breaks. This decision also demonstrates the value of employers being able to amass substantial evidence of compliance with the laws allegedly violated as well as proof of idiosyncratic supervisors or varying conditions that destroy the ability of plaintiff to offer common proof.

This entry was written by Alison Hightower.

Photo credit: Steve Cash

Overtime Class Action May Go Forward Despite Arbitration Clause, District Court Rules

A recent decision by the U.S. District Court for the Southern District of New York illustrates the impact of class waiver provisions in employment agreements. In Sutherland v. Ernst & Young LLP, plaintiff, a former accountant, brought a class action against Ernst and Young (“E&Y”) under the Fair Labor Standards Act and New York law, alleging that she and putative class members were unlawfully denied overtime compensation. E&Y moved to dismiss and compel arbitration of Sutherland’s claims on an individual basis pursuant to the parties’ arbitration agreement which included a class waiver provision.

In denying defendant’s motion, the court relied on In re American Express Merchants’ Litigation, 554 F.3d 300 (2nd Cir. 2009) (“Amex”). There, the Second Circuit invalidated a class waiver provision in an arbitration agreement, finding that it precluded plaintiffs from vindicating their statutory rights. The Amex court held that the enforceability of a class waiver provision should be determined by referencing several factors, including: (1) the provision’s fairness; (2) the individual plaintiff’s cost-to-recovery ratio; (3) the ability to recover attorneys’ fees and costs and thus obtain legal representation; and (4) the waiver’s effect on the company’s “ability to engage in unchecked market behavior.”

The court’s reliance on Amex was surprising considering the Supreme Court’s recent order vacating and remanding the judgment in that case to the Second Circuit for reconsideration in light of Stolt-Nielsen S.A. v. Animal Feeds Int’l Corp, 130 S. Ct. 1758 (2010) (“Stolt-Nielsen”). In Stolt-Nielsen, the Supreme Court held that class arbitration is not permitted unless the parties agree to it. The district court determined, however, that Amex remained persuasive authority and analyzed Sutherland’s case using the factors articulated there.

Based on this analysis, the district court determined that the arbitration agreement at issue was unenforceable. Specifically, the court found that Sutherland’s maximum potential recovery of approximately $1,867.02, was “too meager to justify” her expenses, which were likely to exceed $200,000. The court reasoned that under these circumstances, Sutherland was unlikely to find an attorney willing to represent her. By contrast, if Sutherland was permitted to aggregate her claim with similarly situated individuals, “she would have no difficulty in obtaining legal representation.” Finally, the court asserted that enforcement of the class waiver provision would grant E&Y effective immunity from labor laws. Therefore, the court denied defendant’s motion to dismiss and compel arbitration and permitted plaintiff’s class action to proceed.

This entry was written by Sarah Green.

Photo credit: Cristian Baitg

Illinois Gets Tough on Wage Violations

On July 30, 2010, Illinois Governor Pat Quinn signed Senate Bill 3568, the most extensive change to the state’s wage theft statute in decades. The amendment to the Illinois Wage Payment and Collection Act, which goes into effect on January 1, 2011, focuses on the following:

  • Broader coverage;
  • Efficient enforcement mechanisms;
  • Enhanced civil and criminal penalties; and
  • Increased protection from retaliation.
     

In particular, Senate Bill 3568 empowers the Illinois Department of Labor (IDOL) to establish a streamlined administrative procedure for processing “small” wage claims (those under $3,000), which constitute 75% of all wage claims filed each year. Most notably, SB 3568 expressly grants employees the right to pursue their wage claims in either a private civil action or in a class action on behalf of others similarly situated. The employee may not, however, pursue both a claim with IDOL and a civil action.

With SB 3568, Illinois joins a number of states who have passed tougher legislation to address wage and hour violations, which, according to the bill’s advocates, is a growing problem. “Illinois workers deserve every penny they have earned, on-time and in-full,” said Governor Quinn “This important legislation will help Illinois workers recover unpaid wages faster and will further crack down on wage theft throughout our state.”

This entry was written by Milton Castro.

Photo credit: chestnutphoto
 

Second Circuit Finds Pharmaceutical Sales Representatives Non-Exempt

Prescription SymbolOn July 6, 2010 the Second Circuit Court of Appeals ruled in In re Novartis Wage and Hour Litigation (“In re Novartis”)1 that Novartis Pharmaceuticals Corporation’s pharmaceutical sales representatives (“Reps”) did not meet the requirements of the administrative or outside sales exemptions under the Fair Labor Standards Act (FLSA) and therefore were incorrectly classified as exempt employees. In so doing, the Second Circuit reversed a decision by the district court for the Southern District of New York and reached a conclusion contrary to that reached by the Third Circuit in the recent Smith v. Johnson & Johnson case.

In support of its decision, the Second Circuit found the following facts: In visits typically lasting no more than five minutes, the Reps provide physicians with information about the benefits of Novartis pharmaceuticals and encourage them to prescribe the products to their patients. Reps may give physicians reprints of clinical studies about the pharmaceuticals, identify the Novartis products for which insurers will pay, organize meals and programs to promote particular products, give physicians samples of drugs, and in many instances get physicians to say they will prescribe Novartis products in the future. Although physicians cannot purchase drugs directly from the manufacturer, the Reps seek verbal commitments from physicians to prescribe Novartis’s drugs to their patients.

When the case was considered by the district court, it dismissed the plaintiffs’ claims, finding the Reps were exempt employees under both the “outside sales” and “administrative” exemptions set forth in the FLSA. Analyzing first the outside sales exemption, the district court concluded that even though the Reps “may not ‘sell’” in a “technical[ ]” sense, they do “make sales in the sense that sales are made in the pharmaceutical industry” and therefore they meet the “spirit and the letter” of the outside sales exemption. The district court also found that the Reps meet the administrative exemption, because they “exercise discretion and independent judgment with respect to matters of significance” when they meet with physicians, provide them with information about the company’s products, and attempt to get commitments to prescribe the products. The Second Circuit reversed and held that the Reps do not meet either exemption.

Outside Sales Exemption

The Second Circuit concluded that the Novartis Reps do not meet the requirements of the outside sales exemption because they do not “make sales.” The court relied heavily on the Secretary of Labor’s amicus curiae position that a “sale” requires an exchange of consideration between buyer and seller and that, at best, Reps simply seek a positive affirmation from physicians that they will prescribe Novartis’s products in the future.

Although Novartis argued that the preamble to the regulations accompanying the FLSA provides that “commitments to buy” may constitute “making sales” under the exemption, the court rejected the argument as applied to this case. It held that “[t]he type of ‘commitment’ the Reps seek and sometimes receive from physicians is not a commitment ‘to buy’ and is not even a binding commitment to prescribe.”

Administrative Exemption

The plaintiffs also challenged the application of the administrative exemption based on the degree of discretion the Novartis Reps have in the performance of their duties. The Second Circuit again deferred to the Secretary of Labor’s interpretation of the regulations and her position regarding their application to the facts of the case. It noted that, despite the importance of the Reps’ efforts to promote the company’s products, there was “no evidence in the record that the Reps have any authority to formulate, affect, interpret, or implement Novartis’s management policies or its operating practices, or that they are involved in planning Novartis’s long-term or short-term business objectives, or that they carry out major assignments in conducting the operations of Novartis’s business, or that they have any authority to commit Novartis in matters that have significant financial impact.” Instead, the Second Circuit accepted the plaintiffs’ claim that they do “low-level discretionless marketing work, strictly controlled by Novartis” and concluded that they did not exercise sufficient discretion and independent judgment to satisfy the administrative exemption. 

This entry was written by Lori Alexander, Michael Harvey, and Theresa Waugh.


1 On the same day the In re Novartis ruling was issued (July 6, 2010), the Second Circuit also issued a summary order in Kuzinski v. Schering Corp., 2d Cir. No. 09-1945-cv, affirming the district court’s denial of summary judgment in a similar case.

Eleventh Circuit Denies Class Certification on State Law Claims Where Individualized Issues Predominate

On July 27, 2009, the Eleventh Circuit affirmed the district court’s denial of class certification in Babineau, et al. v. Federal Express Corporation, a decision that may impact wage and hour cases brought under state law. The plaintiffs sought Rule 23 certification of a broad class of hourly employees in Florida, alleging state law claims for breach of contract and quantum meruit. The breach of contract claim consisted of allegations that plaintiffs were not paid for: (1) work performed during “gap periods” (any time interval between their manual punch in and their scheduled start time and/or any time interval between their manual punch out and their scheduled stop time); and (2) work performed during unpaid break periods. 

The Eleventh Circuit affirmed the district court’s conclusion that certification of each claim was improper under Rule 23(b)(3) because individualized factual inquiries into whether each employee worked without compensation and, if so, for how long, would swamp any issues that were common to the proposed class. The court analyzed the gap period, break period and quantum meruit claims separately, but in each instance reached the same conclusion: that individualized inquiries would predominate with respect to each claim. Notable points made by the Eleventh Circuit in the discussion of each claim include the following:

Breach of Contract Claim (Gap Period)
• The time records the plaintiffs proposed to rely on did not provide common proof of any uncompensated work during gap periods, particularly in light of employee testimony about various non-work related activities that took place during gap periods and various personal reasons that employees listed for coming in early and staying late;
• Even if a contract to pay for such gap time existed (an issue the parties disputed that was not ruled on), an individualized defense existed as to whether an employee knew of FedEx’s policy prohibiting off-the-clock work and yet deliberately chose to engage in such work in breach of contract;
• Even if, as the plaintiffs asserted, the FLSA was incorporated into the alleged contract, an individualized inquiry would still be necessary to determine whether each employee voluntarily arrived early or stayed late, and whether the employee engaged in any work during that time (under 29 C.F.R. § 785.48(a) early or late clock punching may be disregarded if it was voluntary and no work was performed); and
• Even if, as the plaintiffs alleged, there was a policy requiring or encouraging employees to arrive early or stay late, it would not predominate individualized issues, as the record showed that many employees arrived early or stayed late voluntarily and purely for personal reasons.

Breach of Contract Claim (Break Period)
• The time records that the plaintiffs proposed to rely on might not be sufficient to prove that an employee actually worked during a break, which would then require individualized inquiries;
• Even if work occurred, there is no way to tell from those time records how long an employee worked during a break; and
• Even if a contract to pay for such break time existed (an issue the parties disputed that was not ruled on), an individualized defense existed as to whether an employee who worked during the break violated the terms of the contract.

Quantum Meruit Claim
• A quantum meruit claim is highly individualized and would require an inquiry into whether each employee expected compensation for non-work related tasks or for activities performed while the employee was supposed to be on break.

The Eleventh Circuit also affirmed the district court’s refusal to certify a class under Rule 23(b)(1)(A). The appellate court agreed that certification under this Rule is improper where, as here, the plaintiffs request compensatory damages in addition to injunctive relief. In fact, the court noted that the primary remedy sought by the plaintiffs was unquestionably monetary relief.

The Eleventh Circuit characterized Babineau as “round two” of the plaintiffs’ litigation against FedEx, because the same district court previously denied certification of a nationwide class of FedEx employees who asserted substantially similar claims in the matter of Clausnitzer, et al. v. Federal Express Corp., 248 F.R.D. 647 (S.D. Fla. 2008). The Eleventh Circuit referred to Babineau as an attempt by the plaintiffs to cure the defects that the district court identified in Clausnitzer, by limiting the scope of the class to Florida employees, adding the quantum meruit claim and altering the breach of contract claim. Nonetheless, as discussed above, the plaintiffs’ “round two” attempt at class certification has now been rejected as well.

This blog entry was authored by Aaron Reed.

California Court of Appeal Rejects "Direct" Service Requirement and Holds Bartenders Entitled to Share in Tip Pools

On March 2, 2009, the California Second District Court of Appeal rejected a putative class plaintiff’s argument that the California “tip pooling” statute, Labor Code § 351 (“§ 351”), prohibits so-called “indirect” servers (in this case bartenders) from sharing tips. Budrow v. Dave & Buster’s of California, Inc., (2d Dist. 3/2/09). The plaintiff and appellant, Aaron Budrow, brought a putative class action against respondent Dave & Buster’s of California, Inc., on the theory that distributions from the “tip pool” to persons who did not provide direct table service violated § 351. After the trial court sustained demurrers (motions to dismiss) to two of appellant’s three causes of action without leave to amend, the employer moved for summary judgment on the remaining cause of action that alleged a violation of California Business and Professions Code section 17200. The trial court granted the motion. The court of appeal affirmed.

The employer owned and operated restaurants throughout the U.S., employing servers, cocktail servers, buspersons and bartenders. The plaintiff was a cocktail server for a brief period of time. (The employer contended that it employed the plaintiff for one month; the employee contended that he worked for the employer for three months.) Dave & Buster’s tipping policy requires that servers contribute 1% of their gross sales to bartenders and other employees.

The court of appeal in Dave & Busters first observed that § 351 does not distinguish on its face between “direct” and “indirect” servers. (See our previous entries on recent DOL and judicial interpretation of tip pooling arrangements here and here).  The court explained that § 351 contains only two conditions: (1) the person must be an employee, and (2) the tip must have been “paid, given or left for” the employee. The court then “put to rest a controversy” caused by a 1990 case, Leighton v. Old Heidelberg, Ltd., 219 Cal. App. 3d 1062 (“Old Heidelberg”). The employee in Old Heidelberg contended that § 351 prohibits an employer from appropriating tips left for the server, and that requiring the servers to give part of his or her tip to the busboys was unlawful. The appellate court rejected the employee’s argument, reasoning that in leaving a tip, the patron intends to tip more than just the server or waiter. The plaintiff in Dave & Buster’s seized on language in Old Heidelberg “[i]f more than one employee, for example a waitress or a busboy, directly serve the table of a patron, the gratuity is left for the ‘employees’ within the meaning of section 351, and thereunder becomes their sole property as against the employer, to be equitably distributed between them” Old Heidelberg, 219 Cal. App. 3d at 1070.

The Dave & Buster’s court rejected the plaintiff’s “direct service” limitation on tip-pooling for four reasons: (1) Old Heidelberg did not define “direct” versus “indirect” service. A reasonable interpretation is that a bartender who mixes or pours a drink that a server delivers to a patron is “directly” serving the table. (2) Old Heidelberg made no attempt to fashion a rule that would limit tips to servers and busboys. (3) Old Heidelberg only held that busboys were entitled to share in tips; it did not address who is excluded from tip-pooling arrangements. (4) Old Heidelberg may have recognized some limitations on which employees could share in tips, but the court “did not decide what those limitations are, nor did it address the criteria or standards under which those limitations should be set.” The court noted that tip-pooling exists to “minimize friction between employees and to enable the employer to manage the potential confusion about gratuities in a way that is fair to the employees.” The court found it unnecessary to “ignite an artificial controversy over “direct” versus “indirect” service when the statute’s test is whether the tip was “paid, given to, or left for” the employee.

The Dave & Buster’s court provided helpful language for employers in different industries:

It is in the nature of a tip pool that it is based on the general experience of each particular establishment, that it is only broadly predictive of the reasons for and the patterns of tipping in that particular restaurant and that, in the final analysis, this is the best that anyone can do. It is simply not possible to devise a system that works with mathematical precision and Solomonic justice in each one of the millions of transactions that take place every day.

The Dave & Buster’s court also determined that the bartenders need not personally deliver the drinks to the table, and rejected the plaintiff’s reliance on a DLSE Opinion Letter dated Dec. 28, 1998, which identifies dishwashers, cooks and, for the most part, chefs, as employees who “do not provide direct table service” and therefore cannot share in tips. The court noted that “the propriety of administrative action predicated on the phrase ‘direct table service’ is not before us and therefore we do not express an opinion about any such administrative action involving the phrase ‘direct table service.’” Finally, in light of its holding, Dave & Buster’s did not address the employer’s arguments that the plaintiff could not invoke Cal. Bus. & Prof. Code § 17200 because he was not injured, and Labor Code § 355 mandates that the Department of Industrial Relations, and thus by implication not private parties, enforces § 351, i.e., there is no private right of action for an alleged violation of § 351. Employers should also note that California Labor Code § 353 and the FLSA require employers to retain accurate records of tips paid.

Until the Supreme Court of California decides the pending Starbucks tip-pooling class action case (in which a San Diego judge awarded $86 million, plus interest and attorneys’ fees) Chou v. Starbucks, trial court case no. GIC 836925, employers should ensure that anyone with any management responsibilities does not share in the tips. A more conservative approach would be to limit the sharing only to those employees (1) without any management responsibilities and (2) with direct face-to-face contact with customers. 

This blog entry was authored by Tyler Paetkau.